English 
About Phoenixes
Packing Your Ideas!
Phoenixes Company
PHOENIXES MULTI SOLUTIONS INC. was established in 2000 in Tainan, Taiwan. We hold the spirit of honesty and the belief of creating the win-win situation with our customers, and now having been a reliable leader supplier of packaging machines and materials in food and beverage industry around the world.
Offering total solutions to our customers is our core belief. We constantly devote ourselves assisting our customers to enhance the quality of packaging, product image, food safety, innovative packaging, and thus maximize the benefits of marketing.
While the market demands are changing rapidly nowadays, Phoenixes is capable of providing total solutions to meet the needs of market.
With the expansion of customer demand, Phoenixes successively opened offices in Kaohsiung, Taipei and Taichung in 2007 to provide domestic customers with more comprehensive product consultation and sales service systems. As the tea culture in Taiwan has swept the world, we set up overseas business team in 2012, in addition to fostering smooth operation of Taiwan's catering brands overseas, is also devoted to exporting the fine MIT Catering Tools to customers all over the world, providing the global customers with the best supply options in the market. A win-win situation, a good reputation for innovation, Phoenixes will be a good partner in the layout of the global cause!
- Sales Service
Sales Service
WE RECEIVE YOUR INQUIRY
We will receive ab inquiry with all your questions and concerns, then, our Sales Team will contact you within 24hrs.UNDERSTAND YOUR PROJECT
It is really important for us to understand your project, know the products you want to seal, your containers, etc., in this way, we can recommend the most suitable machines and films for your needs.QUOTATION
Our Sales Team will send you a quotation with the items that meet your needs.PAYMENT
We will receive first a deposit payment to start the production, then, we will receive a Balance payment once the goods are finished and ready to be shipped. We accept Bank Transfers and PayPal payments.PRODUCTION
Once we receive the deposit payment, we will start the production of all your goods.DELIVERY
Once the goods are produced, we will proceed with the delivery of the products, either by sea or air as accorded beforehand.RECEIVING THE GOODS
You will receive your goods and a successful business transaction will be completed.
We will be looking forward to hearing from you soon!
After-Sales Service
We , Phoenixes Multi Solutions Inc, is a leading distributor of sealing machines and films in Taiwan. We are the only one which can offer Chinese, English, and Spanish service. These three languages are used by nearly 50% population around the world , and we break the language barrier as possible as we can, so to reach any of user of sealing machines and support after-sales service. There is no other distributor can achieve that in this industry in Taiwan. That's why we say we are the best.
Since we have been supplying machines and films for over 18 years, we have developed our own technical crew for repairing. The technicians have been gathering enough relevant experience and knowledge for machines. Before your machine is shipped out, they will have it tested; meanwhile, relative parameters of the machine will be set according to your requirements such as your container material, sealing film, and content. All of those is to make sure our products are able to be more user-friendly and we do care about the user-feeling. This is why we call ourselves professional.
As we understand when the machine breaks down, the owner is eager to source anyone knows how to fix it right away. Here we are keeping uploading repairing video on our Youtube Channel or our website so you are able to find a solution there. If you cannot find the one relates to your issue, you can contact us via Email, Skype, LINE other apps and let us know the problem you encounter. We will assist you in repairing the machine as fast as we can.
We also supply spare parts of sealing machine such as IC board, motors and switches...etc. Please CONTACT US for more information, Phoenixes is always pleased to serve you at any time.
Service Line: +886-6-231-9877
PACKING
PAPER CARTON PACKING
Due to the packing may associate to some countries' regulations of importation and gross weights, we believe using PAPER CARTION for most of our products is the less restricted against customs and the most eco-friendly. In addition, certain protective material will also be filled inside the paper carton to prevent any collision damage might be caused during shipping so there is no worry about its protective ability.WOODEN BOX PACKING
We understand that there is still some demand for WOODEN BOX PACKING, which normally applies to our tray sealing machines and large machines. We will make sure its dimension fits the machine you purchase and have it definitely heat treated. Since the wooden box is all customized to the machine size, its prices are varied. Please contact our sales for a precise quote.SHIPPING
As we have been selling our products to Europe, America, Asia, Oceania, and Africa, we provide multiple choice of delivery such as sea, air, or express. We will offer you the best suggestion according to your expected time of receiving goods and the shipping cost associates to your goods amount.
- History
History
Year Achievement 2018 Tainan headquarters moved to Yongkang new site, providing customers better supply and distribution services. 2017 New website online. 2014 Taichung Branch Established. 2013 Join Alibaba e-commerce platform. 2012 Set up International Sales Dept., expand the international business. 2010 Taipei Branch Established. 2007 Kaohsiung Branch Established. 2005 Lead and develop Kraft Paper Films to the market. 2000 Tainan Headquarters Established. 
- Phoenixes Video
Phoenixes - Professional Sealing Machine & Sealing Films OEM Supplier
- Link
