About Phoenixes / Providing all sizes of small plastic cup sealing machines, tray sealers, mass production sealing machines and sachet sealing machine. Our sealing films can seal containers of different sizes and materials. Providing standard designs and full customized printing for our clients needs. Our products meet the European standards with CE certification, Taiwan SGS certification, TÜV Rheinland Certification, readily receiving the recognition in the market.

About Phoenixes

Packing Your Ideas!

Phoenixes Company

PHOENIXES MULTI SOLUTIONS INC. was established in 2000 in Tainan, Taiwan. We hold the spirit of honesty and the belief of creating the win-win situation with our customers, and now having been a reliable leader supplier of packaging machines and materials in food and beverage industry around the world.

Offering total solutions to our customers is our core belief. We constantly devote ourselves assisting our customers to enhance the quality of packaging, product image, food safety, innovative packaging, and thus maximize the benefits of marketing.

While the market demands are changing rapidly nowadays, Phoenixes is capable of providing total solutions to meet the needs of market.

With the expansion of customer demand, Phoenixes successively opened offices in Kaohsiung, Taipei and Taichung in 2007 to provide domestic customers with more comprehensive product consultation and sales service systems. As the tea culture in Taiwan has swept the world, we set up overseas business team in 2012, in addition to fostering smooth operation of Taiwan's catering brands overseas, is also devoted to exporting the fine MIT Catering Tools to customers all over the world, providing the global customers with the best supply options in the market. A win-win situation, a good reputation for innovation, Phoenixes will be a good partner in the layout of the global cause!

Competitive Advantages

A MORE FRIENDLY AND DETAILED SERVICE
We care about providing the best service and supplying the best products for each single case. So in order to make it happen, our Phoenixes Sales Team will be eager to know more about your project, understand all your demands and needs, then, give you a detailed and friendly guide so you can get the best products for your project.

AFTER SALES SERVICE
Besides of providing packaging solutions with one of the best services in Taiwan, we are also leaders in offering a great service not only before but also after the purchase.
Our After Sales Service, such as Repair, maintenance and a following-up of your machines so they can keep working as smoothly as the first time you purchased them.
If questions, just send us an email or give us a call, we are just one “click” away.
Please click here to learn a bit more about our "After Sales Service".
We are one of the few companies in this industry providing this service in English, Chinese and Spanish.

FAST AND CLEAR RESPONSE
Time is money. We do understand that a fast and clear response is a key factor when it comes to decision-making, pricing, purchasing, shipping or even for any small doubt or question regarding your products.
Your business is our concern.

PRICE AND QUALITY
We also have the best price-value relationship for our machines and films. One of our principles is providing the best products with the best prices. Our quality is not only well known in Taiwan, but also worldwide. We have been expanding globally offering products with quality, leaving behind the cheap and low quality competitors.
Your projects are investments that should have the best quality products and the best prices.

INVESTMENT AND COSTS
Using our machines and films is not only an innovative way of packaging, but it is also a cleaner, more sustainable, less costly and even more convenient way of packaging.
Each roll can seal thousands of cups or containers, this means the cost per seal is minimal and therefore, you can maximize your profit margins when selling your products, especially if you customize them, this gives your brand a great image and value.

ENVIRONMENTAL AND SUSTAINABLE
Using sealing films instead of lids can reduce the storage space as well as the quantity of waste generated by the whole packaging. Phoenixes have been working hard on making innovative and sustainable ways of packaging in order to meet our clients' needs and at the same time, meet our social and environmental commitments.

CERTIFICATIONS AND HYGIENE
Our films are certified and tested under the highest International Standards of Food-Safety and Hygiene, such as SGS's and TAF Food-safety Examinations and TÜV Rheinland Certification.
Our machines are certified by the CE or UL Regulations.

SHIPPING AND DELIVERY
We care about providing the most convenient and less costly shipping methods when sending your products. Our team will support you so you can get the best offer from our shipping agents.
To learn more about our shipping and packing, please click here.

Sales Service

Sales Service

WE RECEIVE YOUR INQUIRY
We will receive ab inquiry with all your questions and concerns, then, our Sales Team will contact you within 24hrs.

UNDERSTAND YOUR PROJECT
It is really important for us to understand your project, know the products you want to seal, your containers, etc., in this way, we can recommend the most suitable machines and films for your needs.

QUOTATION
Our Sales Team will send you a quotation with the items that meet your needs.

PAYMENT
We will receive first a deposit payment to start the production, then, we will receive a Balance payment once the goods are finished and ready to be shipped. We accept Bank Transfers and PayPal payments.

PRODUCTION
Once we receive the deposit payment, we will start the production of all your goods.

DELIVERY
Once the goods are produced, we will proceed with the delivery of the products, either by sea or air as accorded beforehand.

RECEIVING THE GOODS
You will receive your goods and a successful business transaction will be completed.
We will be looking forward to hearing from you soon!

After-Sales Service

We , Phoenixes Multi Solutions Inc, is a leading distributor of sealing machines and films in Taiwan. We are the only one which can offer Chinese, English, and Spanish service. These three languages are used by nearly 50% population around the world , and we break the language barrier as possible as we can, so to reach any of user of sealing machines and support after-sales service. There is no other distributor can achieve that in this industry in Taiwan. That's why we say we are the best.

Since we have been supplying machines and films for over 18 years, we have developed our own technical crew for repairing. The technicians have been gathering enough relevant experience and knowledge for machines. Before your machine is shipped out, they will have it tested; meanwhile, relative parameters of the machine will be set according to your requirements such as your container material, sealing film, and content. All of those is to make sure our products are able to be more user-friendly and we do care about the user-feeling. This is why we call ourselves professional.

As we understand when the machine breaks down, the owner is eager to source anyone knows how to fix it right away. Here we are keeping uploading repairing video on our Youtube Channel or our website so you are able to find a solution there. If you cannot find the one relates to your issue, you can contact us via Email, Skype, LINE other apps and let us know the problem you encounter. We will assist you in repairing the machine as fast as we can.

We also supply spare parts of sealing machine such as IC board, motors and switches...etc. Please CONTACT US for more information, Phoenixes is always pleased to serve you at any time.
Service Line: +886-6-231-9877

PACKING

PAPER CARTON PACKING
Due to the packing may associate to some countries' regulations of importation and gross weights, we believe using PAPER CARTION for most of our products is the less restricted against customs and the most eco-friendly. In addition, certain protective material will also be filled inside the paper carton to prevent any collision damage might be caused during shipping so there is no worry about its protective ability.

WOODEN BOX PACKING
We understand that there is still some demand for WOODEN BOX PACKING, which normally applies to our tray sealing machines and large machines. We will make sure its dimension fits the machine you purchase and have it definitely heat treated. Since the wooden box is all customized to the machine size, its prices are varied. Please contact our sales for a precise quote.

SHIPPING

As we have been selling our products to Europe, America, Asia, Oceania, and Africa, we provide multiple choice of delivery such as sea, air, or express. We will offer you the best suggestion according to your expected time of receiving goods and the shipping cost associates to your goods amount.

History

History

Year	Achievement
2018	Tainan headquarters moved to Yongkang new site, providing customers better supply and distribution services.
2017	New website online.
2014	Taichung Branch Established.
2013	Join Alibaba e-commerce platform.
2012	Set up International Sales Dept., expand the international business.
2010	Taipei Branch Established.
2007	Kaohsiung Branch Established.
2005	Lead and develop Kraft Paper Films to the market.
2000	Tainan Headquarters Established.

Phoenixes Video

Phoenixes - Professional Sealing Machine & Sealing Films OEM Supplier

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