Why Choosing Phoenixes?
Because we are the best.
We are the only one which can offer Chinese, English, and Spanish service. These three languages are used by nearly 50% population around the world, and we break the language barrier as possible as we can, so to reach any of user of sealing machines and support after-sales service. There is no other distributor can achieve that in this industry in Taiwan.
After Sales Service
Since we have been supplying machines and films for over 20 years, we have developed our own technical crew for repairing. The technicians have been gathering enough relevant experience and knowledge for machines. Before your machine is shipped out, they will have it tested; meanwhile, relative parameters of the machine will be set according to your requirements such as your container material, sealing film, and content. Our after sales service, such as repair, maintenance and a following-up of your machines so they can keep working as smoothly as the first time you purchased them. All of those is to make sure our products are able to be more user-friendly and we do care about the user-feeling.
As we understand when the machine breaks down, the owner is eager to source anyone knows how to fix it right away. Here we are keeping uploading repairing video on our Youtube Channel so you are able to find a solution there. If you cannot find the one relates to your issue, you can contact us via Email, Skype, LINE other apps and let us know the problem you encounter. We will assist you in repairing the machine as fast as we can.
Price And Quality
We also have the best price-value relationship for our machines and films. One of our principles is providing the best products with the best prices. Our quality is not only well known in Taiwan, but also worldwide. We have been expanding globally offering products with quality, leaving behind the cheap and low quality competitors. Your projects are investments that should have the best quality products and the best prices.
Certifications And Hygiene.
Our films are certified and tested under the highest international standards of food-safety and hygiene, such as SGS's and TAF food-safety examinations and TÜV Rheinland certification. Our machines are certified by the CE or UL regulations.