1. Multilingual Expertise

Phoenixes stands out by overcoming language barriers with a diverse, multilingual team. Offering services in Chinese, English, and Spanish, we pride ourselves as the exclusive provider in these three languages, covering almost half of the world's population. Our goal is to make services accessible to every customer, providing full support before and after-sales. In Taiwan, no other distributor matches our success in overcoming language barriers.

2. Free Personalized Assistance

Benefit from Phoenixes' personalized assistance with our Free pre-purchase services. Unsure about the right product for your needs? Contact us for a detailed analysis and the best recommendations. We also offer Free sealing film testing services – simply send us your container sample and requirements. Our prompt testing results aim to guide your purchasing decisions. All pre-purchase services are provided completely Free.

3. Professional Post-Purchase Service

With over 20 years in supplying sealing machines and sealing films, we've cultivated a proficient technical team for repairs. Before shipment, our technicians thoroughly test and customize machines, adjusting parameters to match your requirements, including container material, sealing film, and sealing machine specifications. Our comprehensive after-sales services, encompassing repairs, maintenance, and ongoing support, are designed to keep your machines operating seamlessly from the initial purchase. Our commitment to user-friendliness underscores our dedication to your satisfaction.

4. Distance-Free Support

Phoenixes eliminates distance barriers through online services. In the event of a machine malfunction, our team is ready to assist you promptly. We consistently upload repair videos on our YouTube Channel. If you cannot find a video related to your specific issue, feel free to reach out to us through Email, Skype, LINE, Messenger, or other apps, and let us know the problem you're facing. We are committed to providing the support you need for a smooth and seamless product experience.

5. Wonderful Products At Affordable Prices

We offer the best price-value relationship for our machines and films. Providing top-quality products at competitive prices is a core principle. Our commitment extends globally, recognized not just in Taiwan. We distinguish ourselves from cheap and low-quality competitors, ensuring your projects receive the best quality at the best prices.

6. High-Quality Certifications And Hygiene

Our sealing films achieve top-tier quality through thorough testing and certification, meeting the most stringent international standards for food safety and hygiene, including examinations by SGS. Additionally, our sealing machines are certified to uphold superior quality under CE/UKCA or UL regulations.